Privacy and Cookie Policy

Introduction

Welcome to Promarkia Inc’s Software-as-a-Service (SaaS) platform. We are committed to protecting your personal data and your privacy. This Privacy and Cookie Policy (“Policy”) describes how Promarkia Inc (“we,” “us,” “our,” or “Promarkia”) collects, uses, shares, and safeguards your information. It also explains your rights and choices with respect to your personal data.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register for our SaaS platform, request information, or otherwise interact with us. This information may include your name, email address, phone number, payment details, and any other information you choose to provide.

1.2 Automatically Collected Information

When you use our platform, we may automatically collect certain information about your device and usage of our services. This may include IP addresses, browser type, device identifiers, operating system, referral URLs, and other technical information.

2. How We Use Your Information

• To Provide Our Services: We use your information to set up and maintain your account, fulfill your requests, and provide our SaaS services to you.
• To Communicate with You: We may send service-related communications, updates, marketing offers, or security alerts.
• To Improve Our Platform: We analyze usage patterns to improve, customize, and enhance our SaaS services.
• To Ensure Security: We use your data to monitor and enhance the security of our platform and detect or prevent malicious activities.
• To Comply with Legal Obligations: Where required, we may use your information to comply with applicable laws and regulations.

3. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. A cookie is a small piece of data stored on your device that allows us to recognize you each time you visit.

3.1 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the operation of our website and cannot be disabled without affecting site functionality.
• Performance Cookies: These cookies collect information about how visitors use our platform, enabling us to improve performance.
• Functionality Cookies: These cookies allow us to remember your preferences and personalize your experience.
• Analytics Cookies: We use third-party analytics tools (such as Google Analytics) to help us understand how users interact with our services.

3.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or remove them, but this may affect the functionality of our platform. For more details on how to manage cookies, visit www.allaboutcookies.org.

4. Data Sharing and Disclosure

• Service Providers: We may share your information with third-party service providers who assist us in operating our platform, processing payments, or performing functions on our behalf.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred.
• Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests from governmental authorities.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no online platform can be completely secure. You are responsible for protecting any account credentials and for notifying us promptly if you suspect unauthorized access to your account.

6. International Data Transfers

Depending on your location, your personal data may be transferred to and processed in countries outside of your country of residence. We take appropriate measures to ensure that any transfers of personal data comply with applicable data protection laws.

7. Retention of Your Information

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. We will securely delete or anonymize your information when it is no longer needed.

8. Your Rights and Choices

You may have certain rights concerning your personal data under applicable data protection laws, including the right to access, correct, or delete your data. To exercise these rights or inquire further about your personal data, please contact us at [email protected].

9. Children’s Privacy

Our platform is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately so that we can take appropriate steps.

10. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will provide notice of any significant updates by posting the revised Policy on our platform or by other appropriate means. Your continued use of our services following any changes to this Policy constitutes your acceptance of those changes.

11. Contact Us

If you have any questions, comments, or concerns regarding this Policy or our data practices, please contact us at:

Email: [email protected]

Last Updated: January 30th, 2025